We offer services of call state-of-the-art, we became part of the agents of your business communication center, providing telephone, email or live chat to your customers, suppliers or partners .
Our agents help provide the first or second level support for products or services of your own to ensure that each customer has a solution to their needs.
Each customer contact is an opportunity to strengthen relationships and to create new jobs.
We are fully aware that acquiring a new customer is much more complicated than maintaining an existing business.
Our customer service as follows:
Information products and services.
Maintaining or creating your company's products / services knowledge management database
Receive and respond to inquiries and escalation
Appointments / Calendar coordination
Products and services sales
And market research surveys
Management system cycle
Receive / Services Group account
Insurance claims and payment processing
RMA (return material authorization) to deal with
Processing accounts payable
Data entry and update
All repetitive tasks that are non-core to your business.
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